FAQs



Thinking of renting a car? Below are key pointers of what to do when renting your next car hire.
Follow these tips and you will avoid any problems.


1) When booking your car hire always ask if the price is fully inclusive. Is there any additional charges that will be added when you collect the car? Example additional insurance, fuel charges.


We offer optional ewc for €3.50 per day for the seven seater the price is €4.50 per day all cars are covered with fully comp
but don`t include the excess of the vehicle.

 

 

2) Always ask what the insurance excess amount is, this is the amount you have to pay in the event the car is damaged. This can range from £500.00 to £1000.00 depending on which car hire supplier you book with.

 

The standard excess is €350.00 per vehicle for all cars, except for the seven seater which is €600.00 & the mercedes
which is €400.00.

 

 

3) Ask if you have the option to reduce the insurance excess, and what the daily cost to do this is. Bear in mind most companies will give you a daily fee but remember they may be quoting you a cost before VAT is added to make the cost sound cheaper.

 

We offer optional ewc for €3.50 per day for the seven seater the price is €4.50 per day all cars are covered with fully comp
but don`t include the excess of the vehicle.


4) Make sure you fully understand the collection procedure of how to collect the car as some car hire companies the offer car hire at the airport are not always based inside the terminal building. You may have to call a telephone number on arrival or met in a certain area at the airport.

 

We offer you a free pickup service from home or the airport if required.

 

5) Make sure you know exactly what ID you need to have with you, if you have a UK Drivers Licence you must have the counterpart of you licence as well as the photo card.

 

To hire a car from RT's Car hire you must present both parts of your driving license ,passport & valid credit card or a Family members credit card that can be used as a bond with a written letter confirming so.


6) Always ask how much deposit will be taken when you arrive, as this can range between £150.00 - £750.00. Any if you do not have the available funds on your credit card the car hire company will not supply the car to you.

 

RT's Car hire car hire only require a €50.00 deposit per week ,per vehicle or 25% deposit if for more than two weeks.

 

7) When collecting the car, make sure you read the rental agreement/paperwork you are signing and make sure the amount you are signing for is the amount you were quoted. Make sure no additional extras have been added without your consent as once you have signed the agreement you have agreed to the charges.

 

The price you see is the price you pay.

8) Make sure you have a good walk around the car and any damage you see make sure this is noted on the paperwork. If this is not go back to the supplier and get the damage details added. If the supplier says its all ok, take no for an answer as you can be liable for the charges on return.

 

We are happy to walk around the vehicle with you noting any damage.

9) Make sure before taking the car hire the fuel is at the agreed level, also make sure you understand what fuel should be in the car when you return.

 

We only put a quarter tank worth of fuel in the vehicle & you leave the car the with the same amount of fue.
Extra fuel can be added on request.

10) When returning the car hire, make sure you get a staff member to check the car and agree there is no damage so you can leave knowing that no damage charges will be added.

 

We are happy to walk around the vehicle with you noting that there is no damage.

 

11) Young Drivers


Young drivers of between twenty five years & twenty nine years can be added as long as the driver has held a full license for three years or more for an extra fee of €25.00 per young driver.

 

12) Early pickups & Late arrivals


An extra payment of €20.00 will apply to the booking for any pickups before 08:00 am.
An extra payment of €20.00 will apply to any late arrivals after 22:30.
ssAn extra payment of €30.00 will apply to any late arrivals after 00:00.

 

 

 

 

Opening Times

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Mo/Wed/Fri

 

10:30 – 14.30

 

 

 

 

Extras

Child seats & Booster seats

All vehicles are supplied with a quarter full & return a quarter full policy.

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Contact Us

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Tel

 

0034 672 592 365

Email

 

info@rtscarhire.eu

Lines open
Mon–Sun 10:00–20:00